Privacy
What we collect, why we collect it, and what we never do with it.
Who we are
OMAN is a trading name operated from Muscat, Sultanate of Oman. Every order is packed and dispatched from Muscat. For anything on this page, write to [待填：客服邮箱].
What we collect
We collect only what an order needs: your name, delivery address, phone number, email address, and the contents of your order. That is the minimum required to pack a parcel, hand it to a courier, and answer you if something goes wrong.
We do not ask for, collect, or store card numbers. Payment is cash on delivery, so no card data ever reaches this website.
What we do not collect
We do not require an account to order. We do not ask for your date of birth beyond confirming you are over 18. We do not request identity documents. We do not record browsing history tied to your name.
Why we use it
- To pack and deliver your order
- To contact you about delivery or a problem with an order
- To handle returns, replacements and refunds
- To keep accounting records we are required to keep
Who sees it
Our courier sees your name, address and phone number, because that is how a parcel is delivered. The outer packaging carries no product name, so the courier does not see what you ordered.
We do not sell, rent or trade customer data. We do not share your details with advertising networks.
Cookies
This site uses cookies for the shopping cart and for remembering your cookie preference. Analytics, if enabled, is used in aggregate to understand which pages are useful. You can accept, limit or refuse cookies at any time using the cookie banner.
How long we keep it
Order records are kept for accounting and warranty purposes. Marketing consent, if you gave it, can be withdrawn at any time and the related data is removed. Ask us to delete what we hold once your order is complete and we will, except for records we are legally required to retain.
Your choices
You can ask us for a copy of the data we hold about you, correct it, or ask us to delete it once the order is complete. Write to [待填：客服邮箱] and we respond within 30 days.
Security
Access to order data is limited to the people who pack and ship orders. We use HTTPS across the site and keep our platform updated.
Children
This shop is for adults. We do not knowingly collect data from anyone under 18, and we cancel orders where we have reason to believe the buyer is a minor.
Changes
If this policy changes, the version published here at the time of your order is the version that applies. Last updated: October 2026.
Contact
Questions about this page go to [待填：客服邮箱]. We operate from Muscat, Sultanate of Oman, and all orders are packed and dispatched from Muscat.